Access to this tool is restricted. Please submit a ServiceRequest if you believe you need access.
This program is only used to create temporary CLASSE External User accounts, generally for CHESS users. For a permanent CLASSE account, please fill out the NewUserForm.
You will need to enter all the requested information.
NOTE, it is important to make sure the user's e-mail address is correct so they can use the password reset tool if necessary.
Make sure to set End of Visit in the future - the end of the current RUN is a good date.
Click on "Create User".
Wait until a text file pops up. This file has the user account information.
This file is intended to be printed - there is a limited number of available printers and the printer must be connected to the CLASSE print server to be used.
Alternatively, you could copy and paste the contents into an e-mail, or a local notepad window for printing from the computer you're on.
If you get an error, then the account was probably not created properly. Please open a ticket at firstname.lastname@example.org immediately with the problem and a detailed description of the error (a screenshot is best).
If the user already has an account
You may get a notice that the user already has an account - this is determined by the user's e-mail address.
Because password resets are communicated via e-mail, we cannot have 2 different users with the same e-mail address, so you are REQUIRED to edit that existing account.
You can then change their names or change to a new e-mail address, or extend the account to a later date and save the changes.
Reset a user password
With this program
Enter the user's information, and use the same e-mail address they initially used.
When prompted, click "Yes" to edit the existing account.
Check the box next to "Reset Password".
It will generate a new information page as above with the new password.
User self service
Assuming the user's e-mail address was entered correctly during account creation, users can reset their own password. Details are printed at the bottom of the information sheet generated by this program.