07-Feb-2022

Pritunl Client Update: Tuesday, 08-Feb-2022

On Tuesday, 08-Feb-2022, the Pritunl client software will be updated on CLASSE-managed Windows computers during the weekly maintenance window. If you are using a CLASSE-managed Windows laptop while working from home, please connect to Pritunl and plug in the power cord Monday night through Tuesday morning to receive the update. You will need to reconnect to Pritunl after the client has been updated.

OpenVPN Retirement: Monday, 28-Feb-2022

As previously announced, the legacy CLASSE VPN service, OpenVPN is scheduled to be shut down on Monday, 28-Feb-2022, and CLASSE personnel should use the new VPN, known as Pritunl. However, we are currently investigating reports of periodic network disconnections when using Pritunl, and depending on the results of our investigation, the above schedule might be delayed. If you are experiencing network connectivity issues with Pritunl, please let us know by submitting a ServiceRequest.

CLASSE Duo for Remote Logins: Tuesday, 22-Mar-2022 @ 10:00 AM

As previously announced, CLASSE has adopted Duo for two-factor authentication, and we are gradually phasing in its use with CLASSE web services and remote logins. As the next step in this process, on Tuesday, 22-Mar-2022 at 10:00 AM, CLASSE Duo will be enabled for remote access to CLASSE computers via NoMachine, SSH, X2Go, and Globus. If you have not done so already, please enroll in CLASSE Duo using our web-based management portal. CLASSE Duo operates very similarly to Cornell's Duo service, although a separate CLASSE registration is required. If you have any questions or concerns about CLASSE Duo, please submit a ServiceRequest.

Microsoft Office 2021 Upgrade: Tuesday, 05-Apr-2022

On Tuesday, 05-Apr-2022, we are planning to upgrade Microsoft Office on CLASSE-managed Windows computers to Office 2021. This version of Office is backwards compatible with older versions. Please submit a ServiceRequest with any questions or concerns.

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General network and server maintenance will occur every Tuesday from 12:00 noon to 2:00 PM. The CLASSE-IT group will always announce any expected disruptions in our NewsLetter and via CLASSE-IT-NEWS-L, but with the size and complexity of our network there is always the potential for something to go wrong. We will do our best to contain all network maintenance and planned outages to Tuesdays from 12:00 noon to 2:00 PM.

Unless other arrangements have been made, CLASSE-managed Windows systems may be updated and rebooted on Tuesday morning at 2:00 AM, so please avoid critical or lengthy operations at that time. For more details, please see SystemExpectations.

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Questions or problems? Submit a service request.

Other resources:

• CLASSE IT Home Page
• Previous newsletters

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