12-Mar-2018

C: Drive filling up on CLASSE-managed Windows computers

Many CLASSE-managed Windows computers are experiencing an unfortunate side effect of a recent upgrade to our management software (puppet), in which the C: drive fills up. Sadly, this is a problem we need to fix by hand. If you see a system warning that the C: drive has filled up, please open a service ticket with a time we can remote in for 20 minutes to fix the issue. You will need to log out, and we may need to reboot the computer, so please save any work on Samba.

Unmet IT needs? Please let us know.

Please let us know any time (send service-classe@cornell.edu a quick email) you’re considering or investigating a new capability, including testing a new cloud platform or software suite. It's possible we provide a service that you're not aware of, or that we can reconfigure or expand an existing service to better meet your needs. If not, we're always eager to recommend or help evaluate new products or services. Knowing that something you need is missing helps us provide the best possible IT service for all of CLASSE.

We hope you view the IT group as a resource and collaborators in making the most of IT solutions available locally, within CU, and beyond.

WinSCP available for kiosks

To access CLASSE filesystems on CLASSE Windows Kiosk computers when the kiosk user doesn't have access but the current user should - specifically conference room kiosks - use WinSCP. Make sure to delete any files you copy locally when done to preserve your privacy or the security of the files. Remember that any CLASSE user with permissions to that Kiosk PC can see the local files.

CESR Network Isolation test - 20-Mar-2018

On Tuesday, 20-Mar-2018, there will be a CESR Network Isolation test from approximately noon-1pm. This is necessary to ensure CESR operations can continue without any dependencies on other CLASSE networks or resources. During this time, you will be unable to access CESR Online resources (the CESR_ONLINE filesystem, the cesrwww web server, etc.) from non-CESR systems. Likewise, from a CESR system you will be unable to access off-line resources (public home disks, /nfs/acc/user, etc.).

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General network and server maintenance will occur every Tuesday from 12:00 noon to 2:00 PM. The CLASSE-IT group will always announce any expected disruptions in our NewsLetter and via CLASSE-IT-NEWS-L, but with the size and complexity of our network there is always the potential for something to go wrong. We will do our best to contain all network maintenance and planned outages to Tuesdays from 12:00 noon to 2:00 PM.

Unless other arrangements have been made, CLASSE-managed Windows systems may be updated and rebooted on Tuesday morning at 2:00 AM, so please avoid critical or lengthy operations at that time. For more details, please see SystemExpectations.

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Questions or problems? Submit a service request.

Other resources:

• CLASSE IT Home Page
• Previous newsletters

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