Name:
Type:
Size:
Values:
Tooltip message:
TopicClassification
label
1
edit
ACTION_OWNER
text
20
ACTION OWNER
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LOGGED_BY
text
25
By whom was the issue logged
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PROBLEM_DETAILS
textarea
75x15
Details of the problem
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FIX_PRIORITY
radio
6
TBD,H,M,L
FIX PRIORITY
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SHORT_DESCRIPTION
text
75
Focus on the impact not on the cause
edit
DURATION
text
20
For how long?
edit
NEXT_UPDATE
text
10
Next UPDATE
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NUM
label
4
Number of the issue for reference
edit
REGION
radio
4
,LDN,NYK,TKY
REGION
edit
REGION_AFFECTED
radio
5
,LDN,NYK,TKY,GBL
REGION AFFECTED
edit
REOC
text
10
REOC
edit
SECONDLINE
text
75
Secondline Support who looked into the issue
edit
SERVICE
checkbox
4
, Desktop, Database, Core,
MiddleWare
, OS, Test
SERVICE
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SEVERITY
radio
6
,1,2,3,4,5
SEVERITY
edit
LOGS
textarea
75x30
Space to past log files
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STATUS
radio
10
New, Open, Long Term Dev, Long Term Dev, Pending Dev, Pending Rel, New Func, Watch, Closed, Archive
STATUS
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USERS_AFFECTED
text
20
USER(S) AFFECTED
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RELEASE_RELATED
radio
2
No,Yes
Was this issue release related?
edit
NEXT_STEPS
textarea
75x15
What to do next
edit
START
text
20
When did the issue started?
edit
DATE_LOGGED
text
20
When was the issue logged
edit
This topic: Sandbox
>
IssueTracking
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IssueTrackingForm
Topic revision:
11 Jul 2014, admin-wms8
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