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E'mail Scams: Nobody needs your personal information

You will frequently receive messages which claim that your email or other sevice is changing and which ask you to reply with your password and other personal information. These messages are all scams being sent by criminals. You must NEVER provide your password in email messages.

For example, a recent e'mail message was received by many people at Cornell which claimed

From: Cornell Team
It was bogus.

A few people have recently received an e'mail message claiming to be from CORNELL and asking for personal information, including social security number and passwords.

That message is not from Cornell and you should not respond to it.

You should NEVER provide personal information in an e'mail message.

Below is the text of Cornell's official response to this event.

SECURITY ALERT: Phishing email re. Cornell accounts

From: Information Technologies Special Bulletins
Subject: SECURITY ALERT: Phishing email re. Cornell accounts

Please be warned that a deceptive email is circulating on the campus that suggests Cornell is making changes to email accounts.

Do not reply to that email. It is a phishing attempt intended to gather your personal information.

No department at Cornell University, including Cornell Information Technologies, would ever request these types of information from you via email.

Also, there are no immediate plans to make any changes to Cornell email accounts.

If you replied to that deceptive message, please immediately notify your local technical support staff, or the CIT Contact Center (HelpDesk) by calling 255-8990.

* More details

The deceptive message is currently coming from "Cornell Team" and has the subject line "Upgrade your Cornell account now".

The body says that Cornell is upgrading its site and that you must send your email account information within the next 7 days. The information requested includes user name, password, and date of birth.

At the end of the message is a verification code.

If you receive this deceptive message, delete it. Do not reply to it.

Thank you for your attention to this security alert. We hope it has proven useful.

Cornell Information Technologies
IT Security Office

-- SeldenBall - 12 Feb 2008
Topic revision: r3 - 16 Dec 2011, seb
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