Testing Internet Speed

If you are experiencing persistent slowness with your remote connections to CLASSE computers (via ScreenConnect, X2Go, NoMachine, or ssh), and you would like to submit a ServiceRequest, please test your home/local network speed as described below and include both sets of results in your ticket:

1. On your home/local computer, browse to https://www.speedtest.net/
   • Please give us the 4 results for:
     • Download speed
     • Upload speed
     • "Ping" latency, 3 numbers in smaller type
   • As an extra test, click on "Change Server", select "Ithaca, NY - Cornell University" and repeat the tests
     • Using the Cornell speedtest server helps characterize the network route your packets actually travel over to get to Cornell
2. On your home/local computer, using Vivaldi browse to https://speed.cloudflare.com
   • Please wait for the "rabbit" in the upper left hand corner to stop "running".
   • It will take a while - perhaps 3-5 minutes.
   • In Vivaldi go to File -> Save Page As.
   • Please send us that file.