14-Mar-2022

CLASSE VPN (Pritunl) Interruption: Tuesday, 15-Mar-2022 @ 10:30 AM

On Tuesday, 15-Mar-2022, at 10:30 AM, the CLASSE VPN service, Pritunl, will be unavailable for approximately 30 minutes as we apply a server update. Please submit a ServiceRequest if you have any questions or concerns.

Timesheet UI Update

Later this week, there will be a cosmetic update to Timesheet's user interface. You should only notice a change in how the page looks, not how it functions. However, if you do find that something is broken, please submit a ServiceRequest.

Microsoft Office 2021 Upgrade: Tuesday, 05-Apr-2022

On Tuesday, 05-Apr-2022, we are planning to upgrade Microsoft Office on CLASSE-managed Windows computers to Office 2021. This version of Office is backwards compatible with older versions. Please submit a ServiceRequest with any questions or concerns. If you need training on Office 2021, please see Cornell's "Linked In Learning" courses on the various programs of Office 2021: https://www.linkedin.com/learning/search?keywords=microsoft%20office%202021

ScreenConnect: Opt-In to CLASSE Duo

As of 04-Mar-2022, CLASSE Duo has been enabled for remote access to CLASSE computers via NoMachine, SSH, X2Go, and Globus. For now, we have not globally enabled CLASSE Duo for ScreenConnect because ScreenConnect does not support phone calls, only Duo Push via the mobile app. However, if your primary CLASSE Duo device is a phone or tablet running the Duo app, we strongly encourage you to opt-in to receiving Duo prompts with ScreenConnect. To request this additional layer of account security when logging into CLASSE computers, please submit a ServiceRequest.

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General network and server maintenance will occur every Tuesday from 12:00 noon to 2:00 PM. The CLASSE-IT group will always announce any expected disruptions in our NewsLetter and via CLASSE-IT-NEWS-L, but with the size and complexity of our network there is always the potential for something to go wrong. We will do our best to contain all network maintenance and planned outages to Tuesdays from 12:00 noon to 2:00 PM.

Unless other arrangements have been made, CLASSE-managed Windows systems may be updated and rebooted on Tuesday morning at 2:00 AM, so please avoid critical or lengthy operations at that time. For more details, please see SystemExpectations.

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Questions or problems? Submit a service request.

Other resources:

• CLASSE-IT Home Page
• Previous newsletters

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