11-Dec-2023

ScreenConnect Update: Tuesday, 12-Dec-2023 @ 10:30 AM

On Tuesday, 12-Dec-2023, starting at 10:30 AM, the ScreenConnect service will be unavailable for up to one hour for maintenance. During this time, you will be disconnected from existing remote sessions, and you will not be able to start new remote sessions. Please submit a ServiceRequest if you have any questions or concerns.

GitLab Update: Tuesday, 12-Dec-2023 @ 10:30 AM

On Tuesday, 12-Dec-2023, at 10:30 AM, the CLASSE GitLab will be unavailable for approximately one hour for a series of updates. Please submit a ServiceRequest if you have any questions or concerns.

Run Lenovo Updates on CLASSE-Managed Windows Computers

On CLASSE-managed Lenovo computers, the Lenovo System Update utility is used to push new firmware and hardware drivers directly from Lenovo, which can, in particular, help resolve video and network issues observed with laptop docks. If you have a CLASSE-managed Windows Lenovo computer, please run the Lenovo System Update manually once per month by following these instructions:

1. Go to the Start Menu and scroll down (search won't find it) and click on "lenovo" and then "System Update".
2. Click through and select the recommended updates.
3. Install the updates and reboot when prompted.

In some cases, a reboot will be required, so please plan accordingly. Please submit a ServiceRequest if you have any questions or concerns about these instructions.

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General network and server maintenance will occur every Tuesday from 12:00 noon to 2:00 PM. The CLASSE-IT group will always announce any expected disruptions in our NewsLetter and via CLASSE-IT-NEWS-L, but with the size and complexity of our network there is always the potential for something to go wrong. We will do our best to contain all network maintenance and planned outages to Tuesdays from 12:00 noon to 2:00 PM.

Unless other arrangements have been made, CLASSE-managed Windows systems may be updated and rebooted on Tuesday morning at 2:00 AM, so please avoid critical or lengthy operations at that time. For more details, please see SystemExpectations.

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Questions or problems? Submit a service request.

Other resources:

• CLASSE-IT Home Page
• Previous newsletters

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