ScreenConnect Update: Tuesday, 16-Nov-2021 @ 12:00 Noon
On Tuesday, 16-Nov-2021, starting at 12:00 noon, the ScreenConnect
service will be unavailable for up to an hour for maintenance. During this time, you will be disconnected from existing remote sessions, and you will not be able to start new remote sessions.
Accelerator SVN Certificate Update: Tuesday, 16-Nov-2021 @ 10:00 AM
On Tuesday, 16-Nov-2021, at 10:00 AM, the SSL certificate for the accelerator SVN service (accserv) will be updated. This update should be transparent to users, but depending on your SVN client, you might be prompted to accept the new certificate. For more on accserv and SVN support at CLASSE, please see SubVersion
OpenVPN Retirement: Monday, 28-Feb-2022
On Monday, 28-Feb-2022, we plan to shut down the legacy CLASSE VPN service, OpenVPN
. At this point, CLASSE personnel should begin to use our new VPN, known as Pritunl
. Instructions for using Pritunl from CLASSE-managed and personal computers are available at ClasseVPN
. For enhanced security, our Pritunl deployment includes two-factor authentication via CLASSE Duo
CLASSE Duo: Two-Factor Authentication
In light of the increased threat posed by ransomware and account compromises, CLASSE is adopting the use of Duo two-factor authentication for enhanced security of web services and remote logins. CLASSE Duo
operates very similarly to Cornell's Duo service
, although a separate CLASSE registration is required. To enroll in CLASSE Duo, please see these instructions
for our web-based management portal. CLASSE Duo is currently required for the new VPN (Pritunl)
, and we plan to enable it for additional services in the future. If you have any questions or concerns about CLASSE Duo, please submit a ServiceRequest
General network and server maintenance will occur every Tuesday from 12 noon to 2:00 PM.
The CLASSE-IT group will always announce any expected disruptions in our NewsLetter
and via CLASSE-IT-NEWS-L
, but with the size and complexity of our network there is always the potential for something to go wrong. We will do our best to contain all network maintenance and planned outages to Tuesdays from 12 noon to 2:00 PM.
Unless other arrangements have been made, CLASSE-managed Windows systems may be updated and rebooted on Tuesday morning at 2:00 AM
, so please avoid critical or lengthy operations at that time. For more details, please see SystemExpectations
Questions or problems? Submit a service request.