25-Oct-2021

New Windows Printer Queues: Tuesday, 26-Oct-2021

As previously announced, on Tuesday, 26-Oct-2021, we are migrating Windows printer queues from CUPS to PrinterLogic. This change will be transparent for CLASSE Windows users, except for the need to select a new default printer. In some cases, the printer names will change to reflect their current locations and hardware. Please consult our printer list for the most up-to-date information, and submit a ServiceRequest if you have any questions or concerns.

Pritunl Server Update: Tuesday, 26-Oct-2021 @ 12:00 Noon

On Tuesday, 26-Oct-2021, at 12:00 noon, the new CLASSE VPN service, Pritunl, will be unavailable for approximately 30 minutes as we apply a server update. Please submit a ServiceRequest if you have any questions or concerns.

CLASSE Duo: Two-Factor Authentication

In light of the increased threat posed by ransomware and account compromises, CLASSE is adopting the use of Duo two-factor authentication for enhanced security of web services and remote logins. CLASSE Duo operates very similarly to Cornell's Duo service, although a separate CLASSE registration is required. To enroll in CLASSE Duo, please see these instructions for our web-based management portal. CLASSE Duo is currently required for the new VPN (Pritunl), and we plan to enable it for additional services in the future. If you have any questions or concerns about CLASSE Duo, please submit a ServiceRequest.

CULearn and Vivaldi: Enabling Pop-Up Windows

The Vivaldi web browser is compatible with CULearn, even though it is not explicitly listed as a supported browser (Vivaldi and Chrome share the same Chromium codebase). In order to launch CULearn trainings in Vivaldi, please follow these instructions for enabling pop-up windows on the CULearn site. Also, we have received reports of the CULearn server being overloaded with high demand, so if you find that a CULearn training fails to launch, please wait until later in the day and try again.

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General network and server maintenance will occur every Tuesday from 12:00 noon to 2:00 PM. The CLASSE-IT group will always announce any expected disruptions in our NewsLetter and via CLASSE-IT-NEWS-L, but with the size and complexity of our network there is always the potential for something to go wrong. We will do our best to contain all network maintenance and planned outages to Tuesdays from 12:00 noon to 2:00 PM.

Unless other arrangements have been made, CLASSE-managed Windows systems may be updated and rebooted on Tuesday morning at 2:00 AM, so please avoid critical or lengthy operations at that time. For more details, please see SystemExpectations.

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Questions or problems? Submit a service request (or email service-classe@cornell.edu).

Other resources:

• CLASSE-IT Home Page
• Previous newsletters

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