Quickstart Guide to CLASSE-IT

Before you arrive:
Once you're here: CLASSE computing Overview | Working in a managed environment | Video tutorials | Need Help?

CLASSE-Issued Systems

Reading Email and Scheduling Meetings

Web Browsing : use Firefox.


File Storage : store important files in a central, backed-up location, not on your local computer.

Leave your computer ON to allow software & anti-virus updates.

Public terminals can be found in Wilson 315 and Newman 120.

Other Systems

For guidelines on user-managed or personally-owned computers, see BYOD. For access to CLASSE services :

All Systems

Logging In
Linux is the preferred operating system at CLASSE
WIndows at CLASSE
Running specialized programs
Creating/Modifying Technical Documents
  • LaTeX on a Linux computer preferred; also available on Windows/Mac
Creating/Modifying nonTechnical Documents
Network access
Using CLASSE services from off-campus (VPN possibly required, see 5th item below)

Time Accounting and WBS numbers
  • Replicon: effort tracking (CLASSE)
  • Kronos: for hourly employees (Cornell)
  • Workday: your HR info (Cornell)
Collaborative Communication

Setting Expectations

We will try to help, but CLASSE does NOT provide training in using computers or computer applications; get informal help from coworkers or ask your supervisor about formal training. Cornell University provides some formal training - see Cornell-provided training

Additional Resources

Questions or problems?

  1. Online documentation; please give feedback on CLASSE online documentation (email to service-classe@cornell.edu preferred).
  2. Open a service ticket. There are two ways to do this (see ServiceRequestTips before you do so):
    1. Send email to service-classe@cornell.edu.
    2. Use the Service Request web form.
  3. Visit one of our Help Desks for in-person consultation on your IT support question.
  4. Call 607-255-4882 and ask for a member of the CLASSE IT group.
  5. See also the IT group's away schedule.
  6. For emergencies only: IT group phone numbers (restricted).

How are we doing?

Please feel free to give us anonymous feedback using this online survey.

Topic revision: r3 - 28 Jun 2023, WernerSun
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